I got a new phone and now I can't authenticate to access library resources.

If you are not able to access library resources after purchasing a new phone, you will need to contact IT Services to have them reset your Microsoft Authenticator app. Once this is done, you should be able to authenticate and access online library resources. Contact information for ITS on each campus is below. The IT Services Help Desk is open Monday-Friday between 8:00 AM-4:00 PM EST

California Campus - 724-938-5911 - 219 Noss Hall

Clarion Campus - 814-393-2640 - 309 Becht Hall

Edinboro Campus - 814-732-2111 - Ross Hall Main Lobby

General email: techsupport@pennwest.edu